Customer Support Executive International Voice Process

IMMEDIATE JOINERS ONLY

Location: BTM Layout, Bangalore
Role: Customer Support Executive International Voice Process
Experience: Minimum 1 Year of BPO / Customer Service Experience
CTC: Up to 6–6.5 LPA
Shift: US Shift | Rotational Night Shifts
Work Schedule: 5 Days Working | 2 Rotational Week Offs

Job Overview

We are hiring Customer Support Executives for an International Voice Process supporting customers in the US market.

The ideal candidate should have excellent English communication skills, strong customer-handling abilities, and the flexibility to work in rotational night shifts. Candidates with prior BPO, international voice, customer service, or technical support experience are encouraged to apply.

Key Responsibilities

- Handle inbound calls from international customers in a professional and courteous manner.
- Understand customer concerns and provide accurate and timely resolutions.
- Assist customers with queries related to Adobe products and services.
- Deliver an exceptional customer experience while maintaining high service standards.
- Meet defined Quality, Productivity, AHT, CSAT, and Compliance targets.
- Maintain accurate records of customer interactions in the system.
- Follow established processes, policies, and communication standards.
- Escalate complex issues appropriately while ensuring effective customer communication.




- Eligibility Criteria

- Education: Undergraduate / Graduate
- Experience: Minimum 1 year of BPO / Customer Support experience
- Excellent spoken and written English communication.
- Comfortable communicating with US customers.
- Good understanding of different international accents.
- Basic technical knowledge and troubleshooting ability.
- Strong problem-solving and customer-handling skills.
- Willingness to work in US / rotational night shifts.
- Immediate joiners only.
- Benefits

- CTC up to 6–6.5 LPA
- Performance-based incentives
- Cab facility for eligible shifts between 7:00 PM and 7:00 AM
- Excellent career growth opportunities
- Opportunity to work with international customers
- Professional work environment

Cab Facility

Male Employees: One-way cab facility; 75 per trip deducted as allowance.

Female Employees: Two-way cab facility; one-way free and the other way charged at 75.

How to Apply

If you have 1+ year of BPO / Customer Support experience, possess robust English communication skills, and are comfortable working in US rotational night shifts, please share your updated resume with HR Neha for immediate consideration.

HR Contact: Neha
Phone: (phone hidden)
Email: [email protected]

Candidates who can join immediately and are comfortable with US night shifts are encouraged to apply.

📌 International Customer Support Executive (Bengaluru)
🏢 Your Pitchh
📍 Bengaluru