The Customer Support Team Lead will oversee and mentor the support team, manage daily operations and escalations, monitor KPIs, and drive process improvements. more.. Key Responsibilities - Lead and mentor the Customer Support team. - Oversee daily operations and handle escalated customer issues. - Prepare weekly and monthly reports and present performance insights to management. - Monitor KPIs, track team performance, and ensure service quality. Requirements - Excellent communication skills. - Proficiency in English & Tamil is required. - Solid leadership, reporting, and problem-solving skills. Benefits - Health insurance - Leave encashment - Provident Fund (PF) Pay 25,000.00 - 35,000.00 per month

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📌 Team Lead - Customer Support (Tiruppur)
🏢 ZEON CHARGING
📍 Tiruppur