Roles & Responsibilities:

Handle customer calls and sales-related queries.

Understand customer requirements and provide appropriate information.

Follow up with customers regarding enquiries and sales requirements.

Coordinate with the sales team and internal departments for customer requests.

Maintain customer details, enquiry status, and follow-up records.

Handle customer complaints and ensure timely resolution.

Coordinate with clients/customers regarding product and service-related requirements.

Support the sales team in achieving customer service and sales objectives.

Communicate with North Indian customers/clients, so Hindi communication is mandatory.

Requirements

Good English and Hindi communication skills.

Hindi speaking is mandatory.

Positive customer handling and communication skills.

Basic computer knowledge.

Candidates with Customer Support / Sales Support / Telecalling / Banking / Finance experience can apply.

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive (CSE) (India)
🏢 Vortex Engineering
📍 India