Job Description – Loan Collection Executive

**Company:** Blue Chip Finance

**Industry:** NBFC / Financial Services

**Location:** Gurgaon, Haryana

*Department:* Collections & Recovery

*Employment Type:* Full-Time

Position Overview

Blue Chip Finance is seeking a *Loan Collection Executive* to manage assigned loan accounts, ensure timely EMI collections, and effectively follow up on overdue payments. The ideal candidate should possess strong communication, negotiation, and customer-handling skills with a target-oriented approach.

Key Responsibilities

* Contact customers regarding *pending/overdue EMI payments* and ensure timely collections.

* Manage assigned loan accounts and follow up on outstanding dues.

* Obtain and monitor *Promise to Pay (PTP)* commitments and ensure adherence.

* Address customer queries and payment-related concerns professionally.

* Negotiate suitable repayment solutions within company policies and guidelines.

* Maintain accurate customer information, collection updates, and follow-up records in the CRM.

* Coordinate with internal teams for resolution of payment disputes and escalated cases.

* Achieve assigned *daily, weekly, and monthly collection targets*.





* Monitor delinquent accounts and take appropriate follow-up actions.

* Ensure all collection activities are conducted professionally and in compliance with company policies and applicable regulatory guidelines.

Candidate Requirements

* *Qualification:* Graduate in any discipline; 12th Pass candidates with relevant experience may also be considered.

* *Experience:* 1–3 years of experience in loan collection, recovery, NBFC, banking, or financial services preferred.

* Excellent *communication and interpersonal skills*.

* Strong negotiation, persuasion, and objection-handling abilities.

* Target-driven with a solid sense of ownership and responsibility.

* Ability to handle customer interactions professionally, including difficult situations.

* Basic proficiency in *MS Excel and CRM software*.

* Ability to work effectively in a fast-paced, target-oriented environment.

Preferred Experience

Candidates with experience in *Personal Loan, Business Loan, Digital Lending, NBFC, or FinTech collections* will be preferred.

Work Location: In person

Pay: ₹20,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Loan Collection Executive (India)
🏢 Blue Chip Finance
📍 India