Who We Are

UpMeals is a technology-enabled food manufacturing company, at the forefront of revolutionizing access to healthy and nutritious meals. Our approach, blending cutting-edge technology with innovative manufacturing practices, has positioned us as a leader in the Canadian food tech industry.

Our prepared meal B2B solutions reach a diverse client-base ranging from fortune 500 companies to leading grocers, universities and health-care institutions. We're growing fast and we're on a mission to open new doors in key markets.

Who You Are

You are a reliable, highly organized, and detail-oriented professional who excels in order management. You understand that order accuracy, prompt communication, and smooth interdepartmental coordination are critical to operational success and client satisfaction.

You thrive in a fast-paced environment where managing tight delivery cut-offs, navigating accounting platforms like QuickBooks.

Key Responsibilities

Order Management

- Initiate the workday by sending out invoices through QuickBooks Online (QBO) with original purchase order (PO) PDFs attached.
- Receive, review, and validate incoming POs from diverse client channels (email, online portals, standing orders) for accurate pricing, SKUs, and quantities.
- Upload verified order data directly into the app according to regional cutoff times (Vancouver and Calgary schedules).
- Perform proactive outreach (calls and emails) for clients requiring manual confirmation, incomplete POs, or missed cutoff times.





Cross-Departmental Coordination & Daily Operations

- Flag urgent, time-sensitive, or delayed requests to production, logistics, and printing teams immediately.
- Communicate precise delivery schedules, priority handling, and special customer instructions to logistics.
- Maintain internal order tracking logs and flag pending items for end-of-day handoffs.
- Execute daily best-practice checklists to ensure end-to-end order processing, client confirmations, and accurate record-keeping.

What You Bring

- Experience in administrative support, order processing, or operations coordination (food industry experience is a major asset).
- Proficiency with accounting software (QuickBooks Online) and custom ERP or order management systems.
- Robust written and verbal communication skills with a focus on clear, polite, and responsive customer service.
- Excellent organizational skills with proven ability to manage strict cut-off deadlines across multiple time zones and regions.
- High attention to detail with strong proficiency in Microsoft Excel for tracking and reporting.

Why Join Us?

- Join a growing food manufacturing company with a strong reputation and long-term stability.
- Consistent hours with a structured schedule.
- Supportive operations team with clear procedures, training, and ongoing guidance.
- Opportunities to grow into expanded sanitation, quality, or operations roles as the company scales.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: Remote

📌 Order Processing Coordinator (India)
🏢 UpMeals
📍 India