Team size : Tele Collection - 20 and Field Executives - 10
Key Responsibilities :
· Managing a team of Tele calling collection and Feild team
· Delivering the payment collection targets for the clients – Banks and financial institutions
· Scope of work is both early and late stage collections for the complete range of unsecured loans products like Credit Cards, PL , Consumer durable loans and secured loans like Home loans and Automotive loans.
· Ensuring and upholding ethical collection practices and code of conduct guidelines as mandated by the regulator
· Building a stable and high performing disciplined collection team.
· Timely reporting and analysis.
· Design and execution of the monthly incentive scheme for the field collection officers.
· Overall productivity and profitability of the field collection organization in the state.
Skills Required:
· Positive communication and Negotiation skills. Knowledge of local language.
· Team leadership qualities. Ability to lead, motivate and inspire the team.
· Team building : Ability to attract talent and retain.
· Numeric proficiency and basic excel proficiency
· Organized, meticulous and Process oriented.
· Energy and Enthusiasm
· Target driven & Dependability
You can Directly reachout or share the CV through Whatsapp - +91-XXXXXXXXXX.