- Conduct calls and communicate with existing and potential customers.
- Generate and qualify leads through calls, WhatsApp, email, online platforms, and other sources.
- Follow up with prospective customers and maintain regular communication.
- Understand customer requirements and provide relevant product/service information.
- Coordinate with the sales and marketing team for lead conversion.
- Maintain and regularly update customer and lead databases.
- Prepare daily/weekly reports on calls, leads, follow-ups, and conversions.
- Assist in preparing quotations, presentations, product information, and marketing materials.
- Coordinate with customers regarding enquiries, orders, and other requirements.
- Support marketing campaigns and promotional activities.
- Maintain qualified relationships with customers and ensure timely follow-up.
- Monitor market trends and competitor activities.
- Achieve assigned lead-generation and sales-support targets.