Hiring: Generative AI Specialist | 8+ Years

Location: Remote
Employment: Contract
Department: Data & AI / Technology / Innovation

We are looking for an experienced Generative AI Specialist to bridge business requirements with innovative GenAI solutions.

Key Responsibilities

- Analyze business workflows and identify GenAI automation opportunities
- Clean, structure & curate Speech-to-Text (STT) and customer service interaction data
- Analyze customer intents, agent behaviors and recurring service patterns
- Design, test and optimize LLM prompts & dynamic prompt templates
- Evaluate AI outputs for accuracy, hallucination, tone and business-rule adherence
- Optimize prompts for reliability, latency and token efficiency
- Work closely with Operations, Customer Support and Product teams

Must-Have Skills





✅ 8+ years in Data Analytics / NLP / Conversational AI / GenAI / Prompt Engineering
✅ Strong experience with LLMs & Generative AI
✅ Prompt Engineering & LLM evaluation
✅ Python / SQL, text processing & regex
✅ Experience with STT / transcription data
✅ OpenAI API / Anthropic / LangChain / LlamaIndex or equivalent
✅ Customer Service / Contact Center / CCaaS / CRM domain experience

Preferred

- RAG & Vector Databases
- Whisper / Deepgram / AWS Transcribe / Azure Speech
- Customer Service Analytics
- Agent Desktop Integration
- QA Automation

Pay: ₹100,000.00 - ₹150,000.00 per month

Advantages:

- Work from home

Experience:

- IT: 10 years (Preferred)
- Overall: 10 years (Preferred)

Work Location: Remote

📌 Generative AI (India)
🏢 Hanivisu Technologies
📍 India