- Act as the primary point of contact between the company and clients for shipment clearance.
- Address client queries and provide timely updates on the shipment process.
2. Documentation Management
- Ensure all necessary documents are collected from customers for shipment clearance.
- Verify the accuracy and completeness of submitted documents.
3. Follow-up & Communication
- Proactively follow up with customers through voice calls and emails.
- Provide clear and concise information regarding the status of shipments.
4. Reporting & Updates
- Update the Team Leader on the progress of customer communications and shipment status.
- Maintain accurate records of client interactions and documentation.
Qualifications & RequirementsEducation
- Graduation in any stream (Commerce, Science, Arts).
Skills
- Excellent communication skills in English (verbal and written).
- Proficiency in customer service and relationship management.
- Ability to manage multiple clients and prioritize tasks efficiently.
- Freshers are required/eligible.
Benefits
- Health Insurance
- Provident Fund
Pay: ₹19,500.00 - ₹22,149.00 per month
Advantages:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Language:
- Fluent English (Required)
Work Location: In person
📌 Customer Support Agent (India)
🏢 Anand Agencies
📍 India
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