Key Responsibilities:

- Lead a pod covering billing claims or collections cash application ensuring SLA ageing and DSO targets are met
- Review and approve complex claims refunds write offs and reconciliations prepared by the team before submission posting
- Act as escalation point for insurer customer and hospital stakeholder issues and drive resolution of systemic billing claims collection issues
- Monitor team productivity quality and ageing dashboards report performance to the Ops Manager Sr
- Ops Manager
- Own consolidation of ageing DSO and collections MIS for the pod and support management reporting
- Drive month end period close deliverables provisions write offs reconciliations for the pod and support audits
- Train coach and onboard team members and conduct periodic quality reviews
- Contribute to automation initiatives RPA cash application claim tracking tools for the sub process

Technical Requirements:

- Bachelor s degree mandatory CA Inter CMA Inter MBA Finance preferred

Preferred Skills:

Finance & Accounts->O2C

📌 Assistant Manager (India)
🏢 Infosys BPM
📍 India