Responsibilites

1. Respond to customer inquiries, complaints, and feedback promptly and professionally.

2. Conduct regular follow-ups with customers to gather feedback and ensure their needs are fulfilled.

3. Leverage CRM software to track and manage customer interactions, ensuring data accuracy and timely updates.

4. Continuously update and maintain customer profiles within the CRM system.

5. Analyze customer data trends, identify growth opportunities, and share insights with relevant teams.

6. Ensure all customer interactions adhere to company policies, procedures, and best practices.

7. Foster and strengthen relationships with both current and prospective customers.

Job Types: Full time, Permanent

Pay: ₹17,000.00 - ₹23,000.00 per month

Benefits:

- Leave encashment
- Provident Fund

Application Question(s):

- What is your current CTC per month?

Work Location: In person

📌 CRM Executive (India)
🏢 24 Karat Gold
📍 India