- Handle customer queries through calls, chat, and email.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information and maintain excellent customer service.
- Coordinate with internal teams when required.
- Maintain customer records and follow-ups.
- Achieve assigned performance and customer satisfaction targets.
Requirements
- Excellent English communication skills are mandatory.
- Strong verbal and written English.
- Confident and skilled personality.
- Customer-focused approach.
- Freshers with excellent communication skills can apply.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related role ?
- What's your last in-hand salary ?
- What's your last working date ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Preferred)
Location:
- Gurgaon H.O, Gurugram, Haryana (Preferred)
Work Location: In person
📌 Customer Support Executive (CSE) (India)
🏢 Prathama BPO
📍 India
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