- Lead and manage the Admission Support Team to ensure smooth operations.
- Coordinate with universities for admission processes, documentation, and requirements.
- Assist students with admission procedures, eligibility criteria, and course selection.
- Respond to student inquiries via calls, emails, and in-person interactions.
- Maintain and update student admission records accurately.
- Provide guidance on admission policies and resolve any queries.
- Ensure compliance with university admission guidelines and deadlines.
- Work closely with internal departments to improve admission services and processes.
- Experience: 2-5 years in Admission Support or Student Counselling (preferred).
- Strong communication and interpersonal skills.
- Ability to manage and mentor a team effectively.
- Proficiency in MS Office and CRM systems.
- Problem-solving attitude with excellent coordination skills.