Customer Support Executive (India)

Customer Support Executive (India)

26 Aug
|
Universities Nation (Campushala)
|
India

26 Aug

Universities Nation (Campushala)

India

Location: Noida Sector 2 | In office

Experience: 1–3 Years

Industry: EdTech | Online Higher Education

Working Days: 5 Days | Sunday & Monday Fixed Off

Key Responsibilities:

- Manage and nurture relationships with enrolled students.
- Ensure a smooth and positive post-sales student experience.
- Build strong relationships to generate student references and referrals.
- Generate qualified leads through existing student networks.
- Convert referrals into successful UG/PG admissions.
- Handle student queries, concerns and escalations.
- Maintain regular follow-ups and update student interactions in CRM.
- Achieve assigned referral and admission targets.

Requirements:

- Minimum 6 months of mandatory experience in EdTech Sales.
- Experience in CRM, Customer Success or post-sales will be an added advantage.
- Excellent communication and relationship-building skills.
- Strong follow-up, convincing and coordination abilities.
- Target-oriented and proactive approach.
- Ability to generate admissions through references and referrals.

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Customer Support Executive (India)
🏢 Universities Nation (Campushala)
📍 India

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