Location: Mumbai
Experience: 1–3 Years
Work Model: Full time -Onsite

About Client:
Our client is a premium sports, fitness, wellness and community brand operating across Mumbai, Pune, Bengaluru and Delhi. Its ecosystem includes Padel, Pickleball, Academies, Pilates, HYROX, Kids & Women’s programs, tournaments, events and recovery services.

Roles & Responsibilities
Own the complete customer journey from lead generation to conversion, payment and onboarding.
Handle inbound leads through WhatsApp, calls, Instagram, referrals and events.
Follow up with leads, understand their requirements and recommend the right product.
Drive outbound sales through dormant leads, referrals, corporate outreach and events.
Build customer relationships and drive retention, upselling and cross-selling.
Track conversion, response time, revenue per lead and other sales metrics.
Improve sales scripts, follow-up processes and customer acquisition strategies.




Participate in tournaments and events to generate new customers.

Mandatory Requirements
1–3 years of experience in sales, inside sales, customer success, business development or customer-facing roles.
Excellent communication and phone/WhatsApp selling skills.
Solid follow-up and relationship-building abilities.
Target-oriented and commercially driven.
Proactive, self-motivated and comfortable with minimal supervision.
Comfortable working in a fast-paced environment.
Willing to work from the Mumbai office and at centres/events, including some evenings and weekends.

Preferred Background
Sports, fitness, hospitality, D2C, consumer startups, events, premium retail or edtech experience is preferred but not mandatory.

📌 Growth Manager (Mumbai)
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