- Position:
- Food Testing & Customer Support ExecutiveEducational QualificationB.Sc. in Chemistry / Microbiology / Food Science or any other relevant Science discipline.
- Candidates with a strong Science and Chemistry background will be preferred.
- Freshers with relevant educational qualifications may also be considered.
- Key ResponsibilitiesCoordinate and manage information related to Food Samples received for testing.
- Review and verify sample details and relevant testing parameters as per the laboratory requirements.
- Perform accurate Data Entry, Record Keeping and Database Management.
- Maintain proper records of customer communications, sample details and follow-up activities.
- Communicate with customers through telephone and email regarding sample-related queries, requirements and updates.
- Coordinate with the concerned Laboratory Team and Head Office Officials for smooth processing and follow-up of samples.




- Ensure timely communication and proper documentation throughout the customer support and sample coordination process.
- Maintain confidentiality and accuracy of all customer and laboratory-related information.
- Required SkillsStrong communication and customer handling skills.
- Good knowledge of MS Office, Data Entry and Database Management.
- Ability to understand and work with Food Testing Parameters and Laboratory-related information.
- Valuable coordination, follow-up and documentation skills.
- Attention to detail and ability to maintain accurate records.

Profile SummaryThis position is a combination of Science Background + Food Testing Coordination + Customer Support + Data Management.

Preferred Candidates: Candidates with a Chemistry, Microbiology, Food Science or relevant B.Sc. background who have good communication, coordination and computer skills.

📌 Customer Support Specialist (Pune)
🏢 Gnf Facilities (India) Private
📍 Pune