Job PurposeTo create a warm, professional, and welcoming first impression for every customer entering the jewellery showroom and ensure a smooth customer experience from entry to exit.

- Key ResponsibilitiesWelcome and greet customers entering the showroom with a warm and skilled attitude.
- Understand the customer’s purpose of visit and direct them to the appropriate Retail Sales Officer (RSO) or showroom team member.
- Manage customer entry, waiting, and seating arrangements.
- Maintain a professional and premium showroom experience at the entrance and reception area.
- Coordinate with RSOs to ensure customers are attended to promptly.
- Monitor customer movement and ensure no customer is left unattended.
- Handle basic customer queries regarding showroom facilities, appointments, offers, billing, exchange, services, etc.,



and direct complex queries to the appropriate team.
- Manage customer appointments and VIP/customer visits.
- Support customer flow during peak hours, weekends, and festive periods.
- Maintain records/trackers related to customer visits, appointments, and enquiries where required.
- Coordinate with the showroom manager and security team when necessary.
- Ensure customer concerns are escalated promptly and professionally.
- Support customer engagement activities and showroom events.
- Maintain excellent grooming, body language, communication, and etiquette at all times.
- Follow all showroom SOPs, security protocols, customer-service standards, and brand guidelines.

📌 Greeter (Mumbai)
🏢 Premier Furnishing and De Corating Private
📍 Mumbai