We are looking for an experienced and customer-focused Salon Manager to oversee the day-to-day operations of the salon, ensure exceptional customer service, manage staff performance, and drive sales and business growth.

Key Responsibilities

- Manage daily salon operations and ensure smooth functioning of all departments.
- Supervise, motivate, and manage salon staff, including hairstylists, beauticians, receptionists, and support staff.
- Ensure high standards of customer service and maintain robust client relationships.
- Handle customer queries, complaints, feedback, and service recovery professionally.
- Monitor staff attendance, grooming, discipline, productivity, and performance.
- Manage appointments, walk-ins, service schedules, and customer flow.
- Drive sales through upselling, cross-selling, memberships, packages, and retail products.
- Monitor daily sales,



revenue, expenses, billing, and cash/card transactions.
- Maintain inventory of salon products, consumables, and equipment and coordinate timely procurement.
- Ensure cleanliness, hygiene, safety, and overall presentation of the salon.
- Track key performance indicators such as revenue, customer retention, average bill value, and staff productivity.
- Coordinate with the owner/management on business targets, promotions, staffing, and operational improvements.
- Train staff on customer service, sales techniques, grooming standards, and salon procedures.
- Ensure compliance with salon policies and standard operating procedures.

📌 Salon Manager (Bengaluru)
🏢 Elegance Lifestyle
📍 Bengaluru