We're hiring Customer Support Executives for the Traya process!
Are you a good communicator with a passion for helping customers? Start your career in customer support with an exciting opportunity to work in a professional and growth-oriented environment.
Job Details
Role: Customer Support Executive
Company: Radical Minds
Process: Traya
Employment Type: Full-Time
Work Mode: Work From Office
Shift: Day Shift
Working Days: 6 Days Working
Weekly Off: 1 Rotational Off
Salary:
- Freshers: ₹18,000 per month
- Experienced Candidates: ₹20,000 per month
Language Requirement
Good communication skills in English and Hindi are mandatory.
Who Can Apply?
- Freshers and experienced candidates are welcome.
- Strong verbal communication and listening skills.
- Good problem-solving and interpersonal skills.
- Customer-focused attitude with patience and professionalism.
- Basic computer knowledge and ability to work with CRM or support systems.
- Comfortable working from the office and following a 6-day work schedule.
- Comfortable working in a day-shift workplace.
Key Responsibilities
- Handle customer queries professionally and provide accurate information.
- Understand customer concerns and resolve issues effectively.
- Ensure a positive customer experience and high customer satisfaction.
- Update customer interactions and relevant details accurately in the system.
- Follow process guidelines, quality standards, and company policies.
- Escalate unresolved or complex issues to the appropriate team when required.
Immediate Joiners Preferred!
Apply now and build your career in the growing customer support industry with Traya Process!