- Handle inbound customer inquiries through chat.
- Understand customer requirements and provide suitable assistance.
- Answer customer questions clearly and professionally.
- Guide customers through the available services.
- Help customers complete their requests smoothly.
- Maintain a positive and helpful customer experience.
- Handle one customer interaction at a time and move on to the next request after completion.
Requirements:
- Positive written communication skills.
- Basic computer knowledge.
- Comfortable communicating with customers through chat.
- Ability to work independently during night shifts.
- Responsible and consistent with work.
Benefits:
- Work from home.
- Fixed monthly salary.
- Performance-based incentives.
- One weekly off.
- No cold calling.
- No lead generation.
- No fieldwork.
- No fixed targets.
- All customer inquiries are inbound.
📌 Customer Engagement Specialist (India)
🏢 Batra Ventures
📍 India
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