1. Manage the complete sales cycle from lead qualification to closure, payment coordination, and handover to the delivery team.
2. Handle company-provided leads, including customer enquiries generated through advertisements and prospect data collected from Google and other approved sources.
3. Identify and engage business owners, founders, and decision-makers for high-ticket website and IT services.
4. Conduct sales calls, presentations, follow-ups, negotiations, and deal closures.
5. Use the company-provided SIM card for all business calls. No calling software is required. All calls must be recorded and recordings shared with the company.
6. Understand client requirements and coordinate with the technical team for scope, feasibility, estimation, and timelines.
7. Prepare sales documentation using company-approved templates, generally requiring updates to client name, service, pricing, scope, and project-specific details.
8. Prepare and maintain:
9. Commercial Proposal / Quotation
10. Project Timeline & Payment/Milestone Schedule — consolidated document
11. Terms & Conditions
12. NDA / Service Agreement,



where applicable
13. Sales-to-Delivery Handover Document
14. Maintain accurate CRM records, lead status, follow-ups, proposals, negotiations, and sales pipeline.
15. Manage and monitor calling personnel, including lead allocation, performance tracking, follow-ups, and training.
16. Train calling personnel on calling, lead qualification, objection handling, follow-ups, and appointment setting.
17. Maintain qualified client relationships and identify upselling/cross-selling opportunities for software, SaaS, eCommerce, automation, SEO, and digital marketing services.
18. Participate in weekly stakeholder/management meetings and submit concise reports covering:
19. Sales & Calling Activity
20. Lead Pipeline & Conversion
21. Sales Forecast
22. Calling Team Performance
23. Pending Follow-ups
24. Weekly Achievements, Issues & Action Items
25. Continuously improve lead handling, follow-up, sales conversion, and reporting processes based on performance.

📌 IT Sales & Business Development Executive (India)
🏢 Creyotech Learning
📍 India