We need one qualified female for the Profile of Customer relationship manager habing the experience of

Ms excel

Mailing

Client communication

Job Description

-Manage and maintain customer relationships and customer databases.

- Handle customer queries, complaints, and follow-ups professionally.

- Coordinate with sales, operations, and other departments to resolve customer issues.

- Maintain accurate records of customer interactions, feedback, and service requests.

- Conduct regular follow-ups with existing customers and support customer retention.

- Prepare CRM reports and track customer-related activities.

- Monitor customer satisfaction and identify opportunities for improving service quality.

- Update customer information and ensure CRM data is accurate and up to date.

Required Skills

- Good communication and interpersonal skills.

- Strong follow-up and coordination skills.

- Valuable knowledge of MS Excel and CRM software.

- Problem-solving and customer-handling abilities.

- Ability to work independently as well as with a team.

📌 Customer Relationship Executive (CRM) (Noida)
🏢 mentoring human resource
📍 Noida