- Make outbound calls for customer and loan verification and follow-ups.
- Verify customer and loan-related information over the phone.
- Maintain and update customer/case data in MS Excel.
- Prepare and maintain daily Excel reports and trackers.
- Handle customer queries professionally and ensure timely resolution.
Requirements
- Knowledge of MS Excel is required.
- Good communication and follow-up skills.
- Comfortable with tele-calling and data entry work.