Collection Supervisor – Write-OffExperience: 4+ years

Department: Collections / Recovery

Job SummaryWe are looking for an experienced Collection Supervisor – Write-Off to manage collection and recovery activities for overdue and written-off accounts. The role will be responsible for team performance, recovery targets, field/tele-calling operations, settlement negotiations, and ensuring compliance with company policies.

- Key ResponsibilitiesSupervise and manage the collections team handling overdue and write-off accounts.
- Monitor daily collection performance and ensure achievement of recovery targets.
- Develop and implement strategies for maximizing recovery from written-off portfolios.
- Track team productivity, collection efficiency, PTPs, settlements, and recoveries.




- Review delinquent accounts and prioritize cases based on recovery potential.
- Handle escalated customer cases and negotiate settlements within approved guidelines.
- Coordinate with field collection agencies, tele-calling teams, legal teams, and internal stakeholders.
- Prepare daily, weekly, and monthly collection and recovery reports.
- Analyze MIS and portfolio data to identify gaps and improve recovery performance.
- Ensure proper documentation of settlements, payments, and account closures.
- Monitor adherence to collection processes, regulatory requirements, and company policies.
- Train, coach, and motivate

📌 Collections Supervisor (Mumbai)
🏢 Om Saikrupa Associates
📍 Mumbai