Join our growing team where you will serve as the first point of contact for our international guests. This role requires a customer-focused professional with excellent English communication skills (both written and verbal), a strong attention to detail, and a natural flair for sales.

We are seeking candidates who are available to join immediately and are currently based in the Delhi NCR region. This is a full-time, in office role located in Gurugram, so please apply only if you are comfortable with daily commuting to the office.

Experience Required: 1-2 years

Key Responsibilities

· Respond to booking enquiries from guests in a prompt, professional, and friendly manner

· Understand guest needs and provide accurate, tailored solutions

· Share detailed information on availability, accommodation types, locations, and services

· Ensure a high level of customer satisfaction through clear and effective communication

· Handle guest escalations and complaints with empathy, professionalism, and a solution-oriented approach





· Collaborate cross-functionally with internal teams to drive sales and ensure seamless operations

What We are looking for:

· Excellent English communication skills (written & verbal)

· Strong interpersonal and customer service abilities

· A proactive mindset with a flair for sales

· Good computer skills with the ability to multitask across systems

· Interest in the travel & hospitality industry

· Flexibility to work evenings and weekends

· Degree in Tourism / Public Relations (preferred)

What we Offer:

· Training and development opportunities

· Exposure to international guests and global standards

· A dynamic and team-oriented work environment with competitive salary and perks.

If you are passionate about hospitality, delivering exceptional guest experiences and have good communication skills, we would love to hear from you!

- #Hiring #HospitalityJobs #GuestExperience #Reservations #TravelIndustry #CustomerExperience #CareerOpportunity

📌 Guest Relations Executive (Gurugram)
🏢 Happy.Rentals
📍 Gurugram