26 Aug
|
ATLAS SkillTech University
|
Maharashtra
26 Aug
ATLAS SkillTech University
Maharashtra
Job Description: Admission CounsellorOrganization: Atlas SkillTech UniversityDepartment: Admissions / Student EnrollmentLocation: Mumbai (or specify campus location)Employment Type: Full-TimeAbout Atlas SkillTech UniversityAtlas SkillTech University is a future-focused institution offering industry-aligned undergraduate and postgraduate programs designed to bridge the gap between academia and employability.Role OverviewWe are looking for an enthusiastic and target-driven Tele-counsellor to join our Admissions team. The role involves counselling prospective students and parents over phone, email, and chat — guiding them through our programs, addressing queries, and converting leads into successful enrollments.Key ResponsibilitiesMake outbound calls to prospective students/leads generated through marketing campaigns, website inquiries, and referralsCounsel students and parents on suitable programs based on their interests, career goals, and eligibilityHandle inbound queries via phone, email, and chat promptly and professionallyExplain course structure, fee details, eligibility criteria, admission process, and scholarshipsFollow up consistently with warm leads to drive conversions and achieve monthly admission targetsMaintain accurate records of interactions, lead status, and follow-ups in the CRMCoordinate with the campus/admissions team for campus visits, document verification,
and enrollment formalitiesAddress objections and concerns to build trust and confidence in the university's offeringsMeet daily/weekly call and conversion targets set by the team leadStay updated on all program details, fee structures, and policy changes.Required Skills & QualificationsGraduate in any discipline (preferred: Business, Communications, or related field)1–5 years of experience in telecounselling, telesales, inside sales, or admissions counselling (freshers with strong communication skills may also apply)Excellent verbal communication skills in English and Hindi/regional languageStrong persuasion, negotiation, and interpersonal skillsTarget-oriented mindset with the ability to work under pressureProficiency in using CRM tools, MS Office, and basic computer applicationsPatience and empathy while handling student and parent queriesPreferred AttributesPrior experience in the education/EdTech sectorFamiliarity with higher education admission cyclesPositive attitude and resilience to handle rejection during cold callingWhat We OfferCompetitive salary with performance-based incentivesOpportunity to work with a rapid-growing, innovation-driven universityCareer growth within the admissions and student engagement verticalTraining and mentorship from experienced admissions leaders
📌 Admission Counsellor (Maharashtra)
🏢 ATLAS SkillTech University
📍 Maharashtra