Job Description-

We are seeking a Senior Service Now Programmer Analyst to join our Enterprise Applications team supporting our global Service Now platform. This role is focused on the design, development, customization, integration, and enhancement of Service Now Employee Experience solutions, including HR Service Delivery (HRSD), Employee Center, Employee Workflows, Enterprise News, Content Management, Knowledge Management, and custom applications. The ideal candidate is a hands-on Service Now developer with robust experience delivering scalable, user-centric solutions and automating enterprise business processes.

Key Responsibilities
Design, develop, and enhance Service Now applications with a focus on HRSD, Employee Center, Employee Workflows, Knowledge Management, and Employee Experience.
Develop custom applications using App Engine Studio, Flow Designer, Integration Hub, and the Now Experience Framework.
Build and customize Employee Center pages, components, widgets, and experiences using UI Builder and Service Portal.
Design and implement employee workflows for onboarding, offboarding, internal transfers, promotions, leave requests,



and other HR business processes.
Develop News, Announcements, and Content Management capabilities to improve employee communications and engagement.
Create reusable components, business rules, client scripts, script includes, UI actions, and Flow Designer automations.
Develop REST and SOAP integrations with enterprise HR, identity management, payroll, and third-party applications.
Collaborate with business stakeholders to gather requirements and translate them into scalable Service Now solutions.
Participate in solution design, code reviews, unit testing, integration testing, user acceptance testing, and production deployments.
Troubleshoot and resolve complex application issues while optimizing application performance and usability.
Develop and maintain technical documentation, coding standards, and development best practices.
Collaborate with cross-functional teams including HR, Corporate Communications, IT, and Enterprise Architecture to deliver innovative employee experience solutions.
Qualifications

📌 Senior Service Now Developer (Bengaluru)
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru