Description
HR Operations professional responsible for managing end-to-end onboarding, employee documentation, orientation programs, employee query resolution, and e-request management. Ensures a seamless employee experience, maintains accurate records in Oracle Fusion, coordinates with stakeholders, and ensures compliance with organizational policies and service levels.

Responsibilities

Roles & Responsibilities

- Conduct virtual onboarding orientation sessions for current joiners.
- Conduct physical onboarding orientation sessions for new joiners.
- Provide support for ad hoc onboarding orientation sessions.
- Facilitate orientation sessions for senior hires.
- Engage with new joiners and address onboarding-related queries.
- Provide necessary support throughout the onboarding journey.
- Prepare and update onboarding scripts, presentations, and videos.
- Respond to queries received through the Joining Distribution List.
- Resolve onboarding tickets and update employee records in Oracle Fusion.
- Coordinate ID card printing and issuance.
- Arrange and distribute welcome kits for new employees.
- Coordinate with the Admin team for courier dispatch of ID cards.
- Review joining forms and documents for compliance and completeness.
- Coordinate daily with the onboarding team for operational support.
- Maintain and update the LIP tracker.




- Schedule and send invitations for LIP sessions.
- Facilitate Lateral Induction Program (LIP) sessions.
- Collect, analyze, and share onboarding feedback with stakeholders.
- Prepare reports and share onboarding updates with relevant teams.
- Ensure a smooth and positive onboarding experience for all new joiners.
- Monitor and manage employee requests for official letters and documents.
- Process requests for employment verification, address proof, salary certificates, and other official letters.
- Review requests and validate employee information.
- Coordinate with HRBP, Managers, Compliance, and other stakeholders for approvals.
- Ensure all approvals are obtained as per the defined process.
- Verify employee details in Oracle Fusion before document issuance.
- Prepare and issue accurate employee letters and documents.
- Communicate request status updates to employees.
- Respond to employee queries related to document requests.
- Maintain records of all requests, approvals, and issued letters.
- Update request trackers and maintain audit-ready documentation.
- Ensure confidentiality and security of employee information.
- Adhere to company policies and compliance requirements.
- Track request volumes and turnaround time (TAT).

Qualifications
Any Graduate (Bachelor's Degree) – MBA/PGDM in HR preferred

📌 Shared Services (India)
🏢 Zensar Technologies
📍 India