We use cookies for the best user experience on our website, including to personalize content & offerings, to provide social media features and to analyze traffic. By clicking “Accept All Cookies” you agree to our use of cookies. You can also manage your cookies by clicking on the "Cookie Preferences" and selecting the categories you would like to accept. For more information on how we use cookies please visit our and Modify Cookie Preferences

Reject All Cookies Accept All Cookies

Administrator (Support & Operations)

India

Job Description

Administrator (Support & Operations)

Madurai, Tamil Nadu

Job Summary

Role Summary:

This position assists customers / Client Life Cycle support around the Microsoft Intune & Endpoint Management. Intune administrator is responsible for the design, implementation, management, and support of the organization's Microsoft Intune environment. This role involves working closely with Workplace Engineering team and stack holders to ensure the successful deployment and maintenance of Intune policies, configurations, and applications.

MS Intune administrator L3 is expected to posses advanced knowledge & experience in Intune administration, security best practices, and Windows & Mobility management.

Primary Responsibilities:

- Intune Platform management including design, implementation, and manage Microsoft Intune Configurations, policies, and profiles to support Windows & Mobile device management.
- Ensure proper setup and management of device enrollment, compliance policies, conditional access, and data protection.
- Deploy and manage applications to end-user's devices using Intune, ensuring seamless and efficient software distribution.
- Troubleshoot applications deployment issues and optimize application delivery processes.
- Configure and deploy Windows Autopilot profiles and support troubleshooting provisioning issue.
- Configure and support Windows Updates, Feature updates rings & ensure compliance on all Windows devices.
- Configure and troubleshoot mobile device management features, including device enrolment, application deployment, and policy enforcement.
- Collaborate with cross-functional teams to understand business requirements and translate them into effective MDM Policies & Profiles.
- Manage and support all Device Configuration which includes Wi-Fi, VPN, Certificate Based Authentication, LDAP Configuration including AD, APNS Generation and Configuration, CA configuration in Microsoft Intune Admin console.
- Capability to Lead Technical team and support Intune services.

Key Responsibilities

Desired Skills and Experience

Core competencies, knowledge, and experience:

- Experience in administration and configuration of Microsoft Intune and SCCM Enterprise environments.
- Migration experience of Windows 10 devices from On-Prem AD+ SCCM managed environments to Hybrid AD managed environments is must.
- Knowledge on Apple Business Manager & Google play Enterprise portal is must.
- Expertise in PowerShell scripting




- In-depth knowledge to create and configure MDM polices.
- Unattended enrollment of Windows, MAC, iOS, Android, Rugged and HoloLens devices.
- Knowledge on MS-Graph and Power-BI will be an added advantage.
- Hands-On experience in handling Autopilot support for Windows 10 provisioning
- Experience with Automation, Availability, Performance Optimization, Capacity Planning, EMS Licences & Reporting.
- Robust customer service skills.
- Strong written and verbal communication skills.
- Must be detail oriented and self-motivating.
- Ability to provide consistent, excellent customer support to the client and HCL, representing a variety of personalities and management levels.

Skill Requirements

Business & Behavioural Skills

- Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand.
- Ability to interact with customers to ensure that the service is flexible, efficient, and responsive.
- To work through issues analytically to a successful conclusion
- Demonstrable results in a business customer facing role, with a history of delivering services to defined service levels.
- Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services.
- Initiative-taking. Ability to learn modern technologies.
- Strong technical aptitude and ability to research and solve complex issues independently.
- Ability to work individually as well as a part of a team.
- Build and nurture positive working relationship with customers with the intention to exceed their expectations.

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

×

Cookie Consent Manager

When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies.



Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Required Cookies

These cookies are required to use this website and can't be turned off.

Required Cookies

Show More Details

Required Cookies Provider Description Enabled
SAP as service provider

We use the following session cookies, which are all required to enable the website to function:

- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Cookies from provider SAPasserviceprovider are required and cannot be turned off

Functional Cookies

These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.

Consent to all Functional Cookies

Show More Details

Functional Cookies Provider Description Enabled
Vimeo

Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos.

Consent to cookies from provider Vimeo

YouTube

YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.

Consent to cookies from provider YouTube

Advertising Cookies

These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Consent to all Advertising Cookies

Show More Details

Advertising Cookies Provider Description Enabled
Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

Consent to cookies from provider GoogleAnalytics

Google Tag Manager

Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more.

Consent to cookies from provider GoogleTagManager

LinkedIn

LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.

📌 Administrator (Support & Operations) (India)
🏢 HCLTech
📍 India