Service Operations Lead (Hyderabad)

Service Operations Lead (Hyderabad)

26 Aug
|
Tata Consultancy Services
|
Hyderabad

26 Aug

Tata Consultancy Services

Hyderabad

TCS hiring

Role: Service Management
Location: Hyderabad

Experience: 6-10

Must Have:

Service Now, ITSM & ITIL Service Management.

CMDB and Discovery platforms.

Infrastructure Operations.

- IT Service Management (ITIL)
- Incident Management
- Problem Management
- Change Management
- Request Fulfillment
- Service Governance
- Team Management
- Stakeholder Management
- Customer Engagement
- Escalation Management
- Excel Reporting
- Dashboard Creation

SLA/KPI Tracking

📌 Service Operations Lead (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad

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