osition Summary: Performs standardized billing processing for Americas, and APAC support as part of the India AR Delivery Hub. Provides service alignment to Americas and APAC billing leads to regional requirements.
Key Responsibilities

- Perform standard invoice creation, recurring billing, customer portal uploads, invoice distribution, and billing queue support.
- Process first-pass invoice corrections and standard credit/rebill activity where SOPs exist.
- Maintain billing documentation, status tracking, and SLA reporting.
- Raise complex billing issues, contract/pricing questions, and customer concerns to regional billing owners or AR Resolution.
- Follow billing SOPs, quality controls, and regional service requirements.
- Support cross-training and backup coverage across regional billing portfolios.

AI & Automation Responsibilities
- Use approved AI-enabled and automated tools for billing queue management, invoice preparation support, portal upload tracking, documentation, and status reporting.
- Flag billing exceptions, process gaps, and automation improvement opportunities to the Hub Manager and regional billing leads.

Qualifications / Experience
- Experience in billing, invoicing, accounts receivable, finance operations, or shared services.
- Strong attention to detail and ability to follow SOPs and controls.
- Experience with ERP systems, customer portals, and shared inbox/work queue processes preferred.
- Robust written communication and issue escalation skills.

- Comfort using approved AI-enabled tools, workflow automation, dashboards,



and standard productivity applications to improve process accuracy, reporting, and scalability.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

- World Leader in Gaming Entertainment
- Robust benefits package
- Global career opportunities

Our Values

- All about the Player
- Talent Unleashed
- Collective Brilliance
- Good Business Good Citizen

Travel Expectations
None

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

📌 Billing Specialist - India AR Delivery Hub (Gurugram)
🏢 Aristocrat
📍 Gurugram