Job Description

DigiXL is seeking energetic and goal-oriented Admission Counsellors to drive student enrollments by managing leads, offering guidance, and converting inquiries into admissions. The ideal candidate will have strong communication skills, a consultative approach, and a passion for helping students make informed academic decisions while achieving enrollment targets.

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Key Responsibilities:

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Lead Management & Student Engagement

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- Connect with prospective students via calls, WhatsApp, email, and other communication channels.
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- Understand students’ academic background, career goals, and learning needs.
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- Recommend suitable programs aligned with individual aspirations.
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- Ensure timely, professional, and consistent communication at all touchpoints.
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Sales & Counselling

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- Present program features, benefits, career outcomes, and value propositions confidently.
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- Handle objections related to fees, eligibility, curriculum, and placement support.
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- Achieve daily, weekly, and monthly enrollment targets.
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- Follow a structured counselling and conversion process to maximize success rates.
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Follow-ups & Admissions Process

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- Maintain regular follow-ups until final closure.
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- Assist students with applications, documentation, and fee payment procedures.
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- Ensure a smooth transition from inquiry to confirmed admission.
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CRM & Data Management

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- Update lead status,



follow-up notes, and conversion details accurately in CRM systems.
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- Track performance metrics and maintain data accuracy.
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- Review reports to improve individual conversion performance.
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Cross-Functional Coordination

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- Coordinate with admissions, operations, and academic teams for seamless onboarding.
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- Share student feedback and market insights to enhance lead quality and campaigns.
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Market & Product Knowledge

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- Stay updated on DigiXL’s program offerings, pricing, scholarships, and promotional campaigns.
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- Monitor competitor offerings and market trends.
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- Continuously enhance product knowledge to improve counselling effectiveness.
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Eligibility & Qualifications:

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- MBA / Any Graduation / Diploma from a recognized institution.
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- Freshers with strong communication skills are welcome.
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- Experience in EdTech, Education Counselling, Tele-Sales, or Inside Sales is an advantage.
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Required Skills & Competencies:

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- Solid sales pitching and closing skills.
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- Lead conversion and structured follow-up management.
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- Objection handling and negotiation abilities.
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- Familiarity with CRM tools.
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- Excellent verbal and written communication skills.
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- Strong time management and multitasking skills.
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- Target-driven mindset with strong interpersonal skills.
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📌 Admission Counselor (Ernakulam)
🏢 DigiXL Academy
📍 Ernakulam