Job Description
About the Role
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nWe are looking for an Assistant Manager to manage and support the FOS team in the Support & Claims Process. The role involves team management, data handling, performance tracking, and coordination with internal teams. Regular field visits will be required as part of the role.
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nKey Responsibilities
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- Manage and support the FOS team.n
- Monitor team performance, productivity, and daily activities.n
- Conduct regular field visits to support and monitor team members.n
- Coordinate with FOS teams on support and claims-related processes.n
- Track and manage operational data.n
- Prepare and maintain MIS reports and performance dashboards.n
- Analyze data and identify performance gaps.n
- Use Advanced Excel for reporting, analysis, and data management.n
- Coordinate with internal teams to resolve operational issues and escalations.n




- Conduct regular team reviews and provide guidance to team members.n
- Ensure process adherence and timely closure of assigned tasks.n

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nMandatory Requirements
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- 1–2 years of team handling experience is preferred.n
- Advanced Excel and data management skills are mandatory.n
- Good knowledge of Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis.n
- Positive communication and interpersonal skills.n
- Strong analytical and problem-solving abilities.n
- Willingness to travel for regular field visits is mandatory.n
- Experience in Insurance / BFSI will be an added advantage.n
- Ability to work in a fast-paced environment.n
- Working Days: 6 Days Workingn

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n? Share CV: [email protected]
n? Contact: Raksha Shukla – (phone hidden)
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📌 Assistant Manager (Gurugram)
🏢 Policybazaar.com
📍 Gurugram