Company Description ZAVO is India’s largest community of EMI payers, focused on helping individuals manage loan repayments with smarter solutions and meaningful rewards. The platform brings loan settlement, partial payments, and rewards into a single, easy-to-use experience, enabling users to stay in control of their repayment schedules. By supporting affordable payments and incentivizing disciplined credit behavior, ZAVO helps users reduce their financial burden and improve overall credit health. The company is committed to building a smarter, more rewarding way to handle loans, making EMI management less stressful and more transparent for millions of users.
Role Description The Head of Credit Cards and Lending at ZAVO will lead the strategy, design, and growth of credit card and lending products, ensuring they align with user needs and regulatory requirements. This is a full time, on-site role based in Delhi, India, responsible for overseeing product development, portfolio performance, risk management, and customer experience across the credit ecosystem.
The role involves collaborating with cross-functional teams including product, data, risk, marketing, and operations to launch and optimize offerings such as credit cards, personal loans, and EMI-related solutions. The Head of Credit Cards and Lending will analyze market trends, define credit policies, build partnerships with financial institutions, and drive initiatives that support sustainable growth, profitability, and responsible lending practices. Day-to-day activities include monitoring key performance metrics, refining underwriting strategies, improving collections processes, and ensuring compliance with local regulations and industry standards.
Qualifications
Strong background in credit cards and consumer lending, including product strategy, portfolio management, and P&L; ownership.
Experience in credit risk management, underwriting frameworks, and collections processes within financial services or fintech.
📌 Head Of Credit Cards And Lending (India)
🏢 zavo
📍 India