Do you have experience in Level 1 or Level 2 IT support? Are you comfortable using remote support tools as well as providing on-site assistance at clients’ premises? If so, you may be a great fit for this opportunity.
Our client is an IT outsourcing company seeking a dedicated IT Support Officer. Their mission is to help small and medium-sized businesses (SMEs) run smoothly by providing reliable and professional technical support. If you enjoy solving technical problems and assisting people with their IT needs, this role could be ideal for you.
About the Company
We are recruiting on behalf of a fast-growing IT support outsourcing company. Due to the onboarding of many new clients, they are expanding their team to ensure excellent service delivery. This position is a full on-site job, therefore the successful candidate will be based at the company’s offices in Limassol, Cyprus.
Responsibilities
As an IT Support Officer, you will assist clients with a wide range of IT support activities, from basic troubleshooting to the installation and configuration of IT systems.




Your key responsibilities will include:
Troubleshooting IT issues for multiple clients via email, chat, and remote access
Installing, configuring, and maintaining desktops, laptops, and office equipment
Managing user accounts, access controls, and basic network setups
Monitoring systems, applying updates, and ensuring data backups are functioning properly
Documenting technical issues and resolutions to improve ongoing support efficiency
Requirements
The successful candidate should meet the following criteria:
1–3 years of experience in IT support (Level 1 or Level 2)
Advanced English
Solid understanding of Windows OS, Microsoft Office 365, and basic networking
Familiarity with remote support tools such as TeamViewer, AnyDesk, or similar
Strong communication skills and a customer-focused mindset
Experience working with SMEs or in an outsourcing workplace will be considered an advantage
Benefits
The compan

📌 IT Support Officer-Relocation to Europe-Cyprus, Limassol (New Delhi)
🏢 Olinio
📍 New Delhi