27 Aug
|
CKPC Properties
|
Bengaluru
27 Aug
CKPC Properties
Bengaluru
Company Description CKPC Properties is a real estate organization focused on providing well-managed properties and a positive experience for residents, tenants, and visitors. The company emphasizes qualified service, operational efficiency, and responsive support across its locations. CKPC Properties values team members who contribute to a welcoming environment and uphold high standards of conduct and reliability. The work culture supports collaboration and customer-focused decision-making. Team members are encouraged to take ownership of their responsibilities and grow within the organization.
Role Description The Guest Relations Specialist (Receptionist) is a full-time, in office role based in Bengaluru. This role is responsible for greeting visitors, residents, and clients in a courteous and professional manner, ensuring a positive first impression of CKPC Properties. Day-to-day responsibilities include managing the front desk, answering and directing phone calls, handling visitor registrations, and maintaining updated logs and records.
The Guest Relations Specialist will coordinate appointments, support basic clerical tasks such as filing and data entry, and assist in distributing mail and messages. The role also involves responding to inquiries, guiding visitors to appropriate contacts or locations, and escalating issues to the relevant team members when needed. Consistent punctuality, professional appearance, and adherence to company policies are expected.
KEY RESPONSIBILITIES
Greet and welcome all walk-in customers, channel partners, and guests at the sales office / experience centre with warmth and professionalism.
Manage the guest registration process, capture accurate visitor and lead details, and maintain an updated database/CRM.
Coordinate the smooth handover of walk-in prospects to the appropriate Sales Executive based on availability and territory.
Offer refreshments, manage the guest lounge/waiting area, and ensure a comfortable and premium experie
📌 Guest Relations Specialist (Bengaluru)
🏢 CKPC Properties
📍 Bengaluru