Infinite is hiring

Experience: 4-8yrs
Location: Bangalore (Whitefield) Or Hyderabad (Kondapur) Or Pune (Viman Nagar)
Ro le: Digital & Integration Engineer

Required skills:
REST API
Salesforce Integration
Python / JavaScript / Java
SQL
CRM Integration
CTI
Power BI
Azure Integration Services
Data Pipeline Development
Omnichannel Platforms (Genesys Cloud / NICE CXone / Five9)

Required Qualifications:

4–8 years of integration and digital channel engineering experience in contact center or enterprise software environments

Robust REST and SOAP API development and integration skills — hands-on experience building production integrations

Proficiency in at least one programming language (Python, JavaScript/Node.js, or Java) for integration scripting and middleware development

Experience with CRM integrations (Salesforce preferred)



including CTI adapters and API-based data sync

Working knowledge of SQL and data pipeline development for operational reporting

Familiarity with Power BI or equivalent BI tool for data model and dashboard development

Preferred

Experience with Azure integration services: Azure API Management, Logic Apps, Azure Data Factory, or Synapse

Salesforce certifications (Platform Developer I/II or Integration Architect)

Background in omnichannel digital channel configuration within Genesys Cloud, NICE CXone, or Five9

Experience in regulated industry integrations with data handling requirements (HIPAA, PCI-DSS, IRS 1075)

📌 Digital & Integration Engineer (Bengaluru)
🏢 Infinite Computer Solutions
📍 Bengaluru