About CLER
At CLER, we're redefining clean air. CLER is a deep-tech start-up that is revolutionising global air purification. Our cutting-edge, filter-free purification technology delivers ultra-clean air while requiring no maintenance, consuming less energy, and delivering a much more sustainable solution.
Why This Matters
99% of the world’s population breathes air that fails to meet WHO guidelines, causing more than seven million deaths each year.
Indoor air quality is often 2–5x worse than outdoor air, even though we spend 90% of our lives indoors.
CLER's technology is backed by smart Swedish engineering and rigorous innovation. We believe in creating effortless, reliable air quality solutions that work for everyone, without compromise.
We aim to become the new global standard in air filtration. Our ambition is to redefine how the world cleans its air - by cutting waste, reducing CO₂ emissions and protecting public health.
About The Role
You will be our first customer success hire, and you will build the function from scratch. The job: make sure every customer gets real,
measurable value from Cler, and build the processes that let a small team support a growing installed base.
Your first year is about the basics done well. Onboarding, adoption, renewals, and the playbooks and reporting behind them. Expansion and customer advocacy come after that.
Service outcalls and field operations are handled by selected partners, and you coordinate them. You own everything that turns a working installation into a happy customer.
What You Will Be Doing
Lead onboarding and handover for current customers
Own renewals, retention and customer relationships, from site technicians to executives
Run business reviews with key customers
Coordinate our service partners for outcalls and field operations
Build our playbooks, lifecycle processes and health scoring
Work with Product and Engineering to automate reporting and spot problems before customers do
Work with Sales on expans
📌 Customer Success Manager. (India)
🏢 Cler
📍 India