Company Description Samidha Edu Consult offers highly specialized consulting services for study abroad programs, overseas education, and career counselling. The organization is backed by experts with over a decade of experience guiding learners through academic and career decisions. It focuses on providing personalized, informed advice to help individuals choose suitable courses, institutions, and career paths. Potential team members join a professional environment dedicated to ethical guidance, accurate information, and long-term learner success.
Role Description This is a full-time role for a Telecounsellor at Samidha Edu Consult. The Telecounsellor will interact with prospective students and families via phone, video calls, and messaging platforms to provide information about study abroad options, courses, universities, and career pathways. Daily responsibilities include explaining counselling services, assessing learner needs, maintaining accurate records of interactions, and following up with leads to support decision-making and enrollment processes.



The role also involves coordinating with internal counsellors, sharing updates on applicant status, and ensuring timely responses to queries. Telecounsellors are expected to meet productivity and quality targets while maintaining a professional, supportive, and inclusive communication style.
Qualifications
Candidates should possess robust communication and active listening skills, with the ability to explain complex information clearly and patiently.
Candidates should possess skills in relationship-building, empathy, and learner support to guide individuals through academic and career decisions.
Candidates should possess skills in organizing information, maintaining accurate records, and managing multiple enquiries efficiently.
Candidates should possess basic computer literacy and the ability to use telecommunication tools, CRM systems, and online meeting platforms.
Relevant experience in counselling, education con

📌 Telecounsellor (Noida)
🏢 Samidha Edu Consult
📍 Noida