1.Required an 2-3 yrs experienced Product Manager to participate in the creation
of loan portfolio in Secured Business Loan_Micro LAP - up to a ticket size of
Rs.15lakhs. The primary requirement of this position is to take end-to-end
ownership for creating the Secured Business Loan_Micro LAP portfolio.

2.The Product Manager should have previous experience in end-to-end product
management and main responsibilities will include defining the product strategy
& roadmap, gathering product requirements, prioritizing feature implementations
and improving overall customer experience. Ideal candidates should have
experience in NBFCs in small business loans (SBL/MSMEs). Experience in launching
digital lending products would be preferable.

Roles and Responsibilities :

1. Knowledge of Secured Lending in past. Preferable if the candidate has
mortgage/LAP experience in past
2. Coordinating with cross-functional teams like Operations, Credit, Technology
and Sales, to create and continuously enable changes in application form,
workflows, policies etc.
3.



Defining new processes and documenting of processes related to the loan
life-cycle
4.Undertaking projects to identify gaps in processes and initiate corrective
action wherever required, including improvement in end-to-end
login-to-disbursement turnaround time
5. Strategically responsible for customer experience - Innovation, Conceptualize
and Implement Digitization of customer service framework, Product development
and management, New CRM implementation and integration, Automation of customer
service processes, and redesigning of core system to support mobility
6. Taking complete ownership of user experience across all our products
7.Driving digital penetration of customers through various initiatives and
projects
8.Gain a deep understanding of customer experience, identify and fill product
gaps and generate new ideas that grow market share, improve customer experience
and drive growth
9.Research recent technological trends so as t

📌 Manager - Product - Secured Business Loans - Mumbai - Lodha (I-Think Techno Campus) - MM (Thane)
🏢 Tata Capital
📍 Thane