Essential Requirements - Chennai/Coimbatore
7+ years in ServiceNow development and configuration
3+ years as a technical lead capacity on enterprise ServiceNow programmes
Proven delivery of ITSM / ITOM implementations at enterprise scale
Hands-on experience with ServiceNow AI/ML features: Predictive Intelligence, Virtual Agent, Now Assist
Track record of integrating ServiceNow with monitoring, observability and cloud platforms
Experience in managing platform standards
ServiceNow Certified Application Developer (CAD) or any other higher certifications
Highly Desirable
Experience designing agentic / AI-autonomous workflows on ServiceNow
Familiarity with RAG, vector search or LLM integration patterns
Exposure to multi-cloud observability toolchains (AWS / Splunk)
Experience implementing CMDB governance and service mapping at scale
📌 ServicenowEngineer (Chennai)
🏢 IDP Education
📍 Chennai
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