Company Description ABC FIRST is a premier consultancy specializing in integrated HR solutions for modern organizations, with a focus on recruitment, HR policy frameworks, compliance, and talent acquisition. The firm partners with businesses to build resilient teams and robust HR structures that support sustainable growth. With a people-first philosophy, ABC FIRST emphasizes trust, confidentiality, and professionalism in every engagement. Its holistic approach aligns organizational goals with HR practices, helping clients optimize compliance, workforce development, and strategic talent management. ABC FIRST combines expertise, integrity, and innovation to deliver measurable business outcomes through tailored consultancy services.
Role Description This is a full-time, on-site Customer Support Executive – Voice role based in Bengaluru. The role involves handling inbound and outbound voice calls, responding to customer inquiries, and providing timely resolutions while maintaining high service standards. The Customer Support Executive will document interactions accurately,



follow established processes, and escalate issues to relevant teams when needed. Daily responsibilities include maintaining customer satisfaction, updating records in support systems, and collaborating with colleagues to improve service quality. The role requires adherence to performance metrics, skilled communication, and a customer-centric approach in every interaction.
Qualifications
Candidates should possess strong Customer Support and Customer Service skills, with a focus on empathetic communication and problem-solving.
Candidates should possess skills in Customer Satisfaction and Online Support, ensuring consistent follow-up and quality service across channels.
Candidates should possess Technical Support capabilities, including basic troubleshooting and clear explanation of solutions to customers.
Excellent verbal communication skills in English and local languages, with a clear and profess

📌 Customer Support Executive (Bengaluru)
🏢 ABC First
📍 Bengaluru