ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Coordinate with showrooms to support display setups and planogram executions gather and document feedback.
2. Conduct QR code audits and ensure compliance across locations.
3. Order Management and coordinate product transfers across locations.
4. Collaborate on shipment logistics to ensure timely and accurate deliveries.
5. Perform web page audits to validate product accuracy and presentation.
6. Provide customer service support via phone and email in collaboration with the sales team and showroom captains
7. Work with the sales and freight claims teams to address issues related to damaged or lost merchandise.
8. Generate reports and conduct basic data analysis using Excel to support merchandising and operations decisions.
9. Assist in preparing PowerPoint presentations for internal and external meetings.
10. Support project management initiatives, tracking milestones and deliverables.
Desired Candidate Profile:
1. Basic proficiency in Microsoft Excel (data entry, formatting, filters, basic formulas).
2.
Prior experience in customer service, merchandising, or logistics coordination preferred.
3. Experience creating PowerPoint presentations for reporting or project updates.
4. Strong project management and organizational skills.
5. Excellent verbal and written communication abilities.
6. Ability to multitask and prioritize in a fast paced workplace.
7. Flexibility to work in various shifts is required to support team and project requirements.
1. Coordinate with showrooms to support display setups and planogram executions gather and document feedback.
2. Conduct QR code audits and ensure compliance across locations.
3. Order Management and coordinate product transfers across locations.
4. Collaborate on shipment logistics to ensure timely and accurate deliveries.
5. Perform web page audits to validate product accuracy and presentation.
6. Provide customer service support via phone and email in collaboration with the sales te