Key Responsibilities1. Sales Operations Management

Own and manage end-to-end sales operations across LFR, Retail, and E-commerce channels. Job Description Template 2011 HayGroup Annexure I : ABG Job Description Template
Ensure smooth order processing, inventory availability, replenishment, and fulfillment.
Develop and standardize operational processes to improve efficiency and reduce turnaround times.
Monitor business KPIs and drive corrective actions where required. 2. Demand Planning & Inventory Management
Work closely with merchandising and supply chain teams to forecast demand and maintain optimum inventory levels.
Monitor stock availability across stores, marketplaces, and warehouses.
Identify potential stock-outs, overstock situations, and liquidation opportunities.
Drive inventory accuracy and improve stock turns. 3. Business Analytics & Reporting
Create and manage daily, weekly, and monthly sales dashboards.
Analyze sales trends, channel performance, inventory health, and customer demand patterns.
Provide actionable insights to leadership for business decision-making.




Track achievement against budgets, targets, and operational KPIs. 4. Retail & LFR Operations
Monitor store and LFR performance through sales reports and operational metrics.
Ensure timely replenishment and inventory availability.
Coordinate with store teams for promotions, stock transfers, and seasonal launches.
Support recent store openings and expansion initiatives. 5. Process Improvement & Compliance
Identify opportunities for automation and process improvement.
Implement SOPs and best practices across channels.
Ensure compliance with company policies and operational standards.
Manage operational risks and proactively resolve issues. Job Description Template 2011 HayGroup Annexure I : ABG Job Description Template 6. Cross-Functional Coordination
Collaborate with Sales, Marketing, Finance, Merchandising, Supply Chain, and Warehouse teams.
Act as a central point of contact for resolving operatio

📌 Operations Lead (India)
🏢 Aditya Birla Lifestyle Brands
📍 India