Key Skills: Customer Query Handling, Data Handling, MS Excel & Word, Positive Communication Skills, Call Handling, Email & Chat Support.

JOB DESCRIPTION
Listen to and understand customer queries, concerns, and inquiries via calls, emails, or chat, and provide quick solutions.
Maintain and update customer databases, daily work logs, and inquiry records accurately in MS Excel or internal software.
Follow up with clients/customers regularly to ensure issue resolution and valuable client satisfaction.
Coordinate with internal back-office and operations teams to resolve complex customer issues.
Prepare daily and weekly customer feedback and data maintenance reports for management review.

KEY REQUIREMENTS & SKILLS
Customer Query Handling• Data Handling• MS Excel & Word• Positive Communication Skills• Call Handling• Email & Chat Support.

DUTY & BENEFITS PARAMETERS

Shift Timing

10.00 AM - 07.00 PM

Weekly Off

Sunday

Department Type

Back Office & Data Management

Transportation

Not specified

Facilities

Not specified

📌 Customer Relationship Executive Rajkot
🏢 Ever Best Job Placement
📍 Rajkot