Job DescriptionWe're Hiring | Student Advisor – Bangalore NAre you passionate about student counselling, academic support, and customer success? Join a leading Online Education organization and help students successfully navigate their academic journey. NLocation: Bangalore NRole: Academic Advisor NExperience: 2–6 Years in Academics / Student Counselling NQualification: Post-Graduation in Management, Commerce, Journalism, Computer Applications, IT or related streams NKey Responsibilitiesn
Act as the first point of contact for students and address academic & administrative queries. N
Coordinate between students and university departments. N
Track students' academic progress, submissions, and course requirements. N
Handle Inbound & Outbound calls, emails, and chats. N
Support students with semester and subject-related queries. N




Ensure timely completion of academic requirements. N
Drive student satisfaction, re-registration, and program completion. N
Identify and escalate priority issues while ensuring timely resolution. N
Maintain MIS, reports, and student records using Excel & PPT. N
Work closely with internal teams, faculty, and SMEs. NWhat We're Looking For NStrong verbal, written & listening communication NStudent counselling / academic process experience NProblem-solving & interpersonal skills NKnowledge of CRM / ticketing systems NGood Excel & reporting skills NAbility to multitask and work under pressure NWillingness to work on weekends on a rotational basis

📌 Customer Support Executive Vasanthanagar
🏢 Nexus Consulting Solutions
📍 Vasanthanagar