Bachelor's degree in Information Systems, Computer Science, Engineering, Business Technology, or related field; advanced degree preferred.
10+ years of enterprise application delivery experience, including 6+ years in Salesforce implementation, development, administration, integration, and production support.
4+ years of people management experience, including coaching, performance development, resource planning, and leading teams with mixed skill levels.
Robust hands-on Salesforce expertise across Sales Cloud, Service Cloud, Experience Cloud/PRM, Data Cloud, Marketing integrations, Apex, Lightning Web Components, Flow, SOQL/SOSL, security, sharing, data model, and automation.
Solid understanding of GTM and CRM business processes, including lead, account, contact, opportunity, quoting, forecasting, partner/channel sales, service operations, campaigns, and customer lifecycle management.
Experience managing Salesforce Dev Ops practices, including Git-based source control, Gearset, Salesforce DX, CI/CD, setting strategy, automated testing, release governance, and production change control.
Knowledge of Salesforce AI capabilities such as Einstein,



predictive insights, automation, agent-assisted workflows, and data-driven recommendations to improve sales productivity, customer engagement, pipeline growth, and business decision-making.
Demonstrated project management experience in Agile or hybrid delivery models, including planning, estimation, dependency management, risk management, stakeholder reporting, and delivery governance.
Experience integrating Salesforce with ERP, middleware, data platforms, marketing platforms, identity platforms, and other enterprise systems.
Strong communication, business relationship management, vendor management, and stakeholder influence skills in a global matrixed environment.
Ability to guide technical design, make sound trade-off decisions, and deliver scalable, secure, maintainable, and supportable Salesforce solutions.
Salesforce certifications such as Administrator, Platform Developer II, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder, or Application/System Architect are preferred.

📌 Salesforce Delivery Manager/engineering Manager / Technical Manager / Crm Platform Manager Hyderabad
🏢 Artech Infosystems Private
📍 Hyderabad