Relationship Manager - MF Collections

Entity: Equitas Small Finance Bank
Business Unit: Assets
Division/Function (SBU): Inclusive Banking - MF
Department: Micro Finance
Sub-Department: Receivables
Generic Role: Relationship Manager
External Title: Relationship Manager - MF Collections
Zone: West
State: Maharashtra
Region: Pune
Area: Kolhapur
Cluster: Rajarampuri (Area Office)
PT Location: Maharashtra
Branch Code: 9102
Branch Name: Vita

Job Details
Posted On: 24 Aug 2026
End Date: 23 Sep 2026
Required Experience: 1 - 3 years
No. Of Openings: 1
Employment Type: Permanent
Employment Category: Field
Closing Date: 23 Sep 2026

Skills
Skill: Team Working
Customer Focus

Education
Highest Education: HSC
Working Language: English, Hindi, Marathi
Manage and monitor collection performance for the assigned portfolio.




Conduct field visits to meet delinquent customers and ensure timely recovery of outstanding amounts.
Build and maintain robust relationships with borrowers to improve repayment behavior.
Analyze overdue accounts and develop effective recovery strategies.
Ensure compliance with company policies, regulatory guidelines, and collection procedures.
Coordinate with branch teams and credit departments for resolution of collection-related issues.
Maintain accurate records of customer interactions and recovery activities.
Identify potential risks and escalate critical delinquency cases to management.
Achieve monthly collection and recovery targets.
Support portfolio quality improvement initiatives and minimize Non-Performing Assets (NPAs).

📌 Skill Pune
🏢 Equitas Micro Finance India
📍 Pune