Key Responsibilities
Handle inbound/outbound customer calls for international customers.
Resolve customer queries, complaints, and service-related issues professionally.
Provide accurate information while maintaining a high level of customer satisfaction.
Follow communication scripts, processes, and quality standards.
Document customer interactions and update relevant systems.
Meet defined performance, quality, and customer-service targets.
Eligibility & Requirements
Graduate degree is mandatory.
Minimum 1 year of experience in international voice/customer support.
Excellent spoken English and communication skills.