About the Role

We are seeking an experienced and strategic Head of Business Analysis to lead and scale the Business Analysis function at i-TEK RFID. In this role, you will own the BA practice end-to-end — setting standards, methodology, and governance — while personally engaging in the most complex, high-value customer and product engagements. You will lead a team of Business Analysts, act as the key liaison between business stakeholders, product, and technical teams, and ensure requirements gathering, solutioning, and stakeholder management are executed to a consistently high standard across all projects. Your experience with ERP systems, system integrations, RFID/embedded product implementations, and large-scale project delivery will be essential in shaping how the organization approaches business analysis, driving both team capability and customer satisfaction at scale. Excellent leadership, communication, problem-solving, and executive presentation skills are essential, along with the ability to balance strategic oversight with hands-on involvement in critical engagements.





Responsibilities

Practice Leadership & Team Management
Build, lead, and mentor a team of Business Analysts, establishing career paths, skill development plans, and performance standards.
Define and institutionalize the organization's Business Analysis methodology, tools, templates, and documentation standards.
Own resource planning and allocation of BAs across concurrent projects based on complexity, priority, and skill fit.
Establish quality benchmarks and review mechanisms for requirements documentation, functional specifications, and solution designs produced across the team.
Business Analysis & Solution Design
Personally lead requirements gathering and solution design for the most strategic, complex, or high-value customer engagements.
Oversee translation of business needs into transparent functional and technical documentation, including workflows, use cases, and integration specifications,

📌 Head-Business Analyst (India)
🏢 i-TEK RFID
📍 India